Privacy Policy.

Axe Pre-Insolvency is an insolvency and business restructuring advisory firm based in Melbourne, Victoria. We are committed to protecting the privacy of individuals who interact with our website and services. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We collect personal information you provide directly to us — including your name, email address, phone number, and details about your business situation — when you submit an enquiry or consultation request through our website. We may also collect technical information such as your IP address, browser type, and pages visited through standard web analytics tools. We do not collect sensitive information unless you choose to share it with us in the course of an enquiry.

We use the information you provide to respond to your enquiry, assess your situation, and provide insolvency and restructuring advisory services. We may also use your contact details to follow up on an enquiry or send information relevant to your situation. We will not use your personal information for marketing purposes without your consent, and we will never sell your information to third parties.

All information shared with Axe Pre-Insolvency in the context of an insolvency or restructuring enquiry is treated as strictly confidential. We understand the sensitive nature of financial distress and take our obligations seriously. Information shared with us will only be disclosed where required by law, with your consent, or where necessary to provide the services you have requested.

We do not disclose your personal information to third parties except where required to deliver our services (for example, engaging with creditors or courts on your behalf with your consent), where required by law or a regulatory body, or where you have given us permission to do so. We do not share personal information with overseas recipients.

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our website uses secure connections (HTTPS) and we limit access to personal information to those who need it to perform their role.

You have the right to request access to the personal information we hold about you, and to request that we correct any information that is inaccurate, out of date, incomplete, or misleading. To make a request, please contact us using the details below. We will respond within a reasonable timeframe.

Our website may use cookies and analytics tools to understand how visitors use the site. This information is collected in aggregate and is not used to identify individuals. You can disable cookies in your browser settings, though this may affect the functionality of the site.

If you believe we have breached the Australian Privacy Principles, you may contact us directly to raise a complaint. We will investigate and respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

For any privacy-related enquiries, requests, or complaints, please contact us through the enquiry form on our Contact page or by reaching out directly. We are based in Melbourne, Victoria.